If you feel your empathy to your customers is getting stale I would say take a day or a week off because nothing’s changed in sales. Empathy should always be a part of what we do whether we’re in a pandemic or not. It is what is going to allow us to move our business forward.
The solution is us, sales professionals. We are the remedy and our employers need us to sell their way out of this. That means we don’t have the luxury of burying our heads in the sand and waiting for this all to be over, we need to do something now. We really don’t have a choice. We need to take key actions now. Some salespeople are afraid to reach out to prospects and clients now but sales is not to be feared but rather revered. If your heart is in the right place, you’ll never be wrong which means you should have no fear of making calls to prospects and clients right now.
What’s my advice for sales professionals today? First thing I would do is pick up the phone. When you’re having a conversation with your prospects, just pick up the phone and say, “I’m calling to see how you’re doing. I want to understand your business and what challenges you’re facing.” Once your prospect realizes that it’s not a sales call and that it’s a caring call that’s huge because now you have an opportunity to hone your phone skills and build rapport the same time.
Call your past three managers and ask for advice on how you can improve in your career. That’s one of the brilliant tips suggested by sales leader Carrie-Anne Mosley (CAM) on the #SalesGameChangersPodcast LIVE #webcast.not a sales call and that it’s a caring call that’s huge because now you have an opportunity to hone your phone skills and build rapport the same time.
Empathy. It's the most common word that’s been uttered over all of the 4 weekly sales #webcasts the Institute for Excellence in Sales has been hosting for sales leaders around the globe.
IES Brings Executable Ideas from Global Sales Leaders on How You Can Transform Your Sales During COVID-19 and Beyond Mar. 30, 2020 - Vienna, Va. -Each week, the Institute for Excellence in Sales seeks guidance and advice from the sales leaders we interview for our award-winning Sales Game Changers Podcast. Every Monday, we post [...]
Top Sales Teams across the US Recognized for Sales Programmatic Excellence Dec. 12, 2019 - Vienna, Va. - The Institute for Excellence in Sales (IES) announced today its inaugural group of companies honored with the IES Premier Sales Employer designation. The distinction will be bestowed quarterly to companies who are judged to offer exceptional [...]
Women who want to climb the sales ladder face unique challenges in a male-dominated industry. However, many women have broken the so-called glass ceiling. The opportunities are there, but the approach required to succeed is a little different for women than for their male counterparts. In Sales Game Changer Podcast Special Episode 008, Institute [...]
In a recent episode of the Sales Game Changers Podcast, Institute for Excellence in Sales President Fred Diamond and Gigi Schumm, the Senior VP of Worldwide Sales at Threat Quotient, unpacked the issue of women in sales finding a mentor. Gigi started by saying that, “Mentoring, I think, can be hugely impactful but it's [...]
In a recent Sales Game Changers Podcast episode, Institute for Excellence in Sales President Fred Diamond and Gigi Schumm, the Senior VP of Worldwide Sales at Threat Quotient, explored some of the insights past guests had as women sales leaders. One thought-provoking topic that arose was the need for clarity around goals. On Ep. [...]
